I did some research via Google, results are pretty old (1 or 2 years ago).
So I need more detailed information and things, visited their website but still not enough.
Both Deskpro and Kayako looks pretty good from their website.
So I need an unbiased view, meaning that you must not be a developer/employee from Deskpro or Kayako.
What's the difference between this two help desk products?
